Skip to Content

Assisting Beneficiaries

Resources for SHIPs

Educating and Assisting Beneficiaries

  • SHIP Locator:
    • Our online SHIP Locator is used by
  • 1-800-Medicare, CMS, AARP, and other national entities that promote SHIP services to the public
  • National toll-free number: 877- 839-2675 Callers who need local help are transferred to their SHIP
  • Medicare Minutes - monthly beneficiary education scripts, handouts, and teaching materials, each on a specific Medicare topic
  • Video testimonials from SHIP clients

Accessing Our Services

All of our services are available at www. Services and tools intended specifically for SHIP personnel are password-protected. Upon login, access is role-based. Visit the counselor training menu for online training and certification. Visit the resource library to download our publications. Register for webinars using our online calendar. See our SHIP profiles to learn about successful and innovative SHIP practices.