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Welcome to the National Long-Term Care Insurance Live Stream Webcast presented by Bonnie Burns. This broadcast is provided by the State Health Insurance Assistance Program National Technical Assistance Center. The webcast will begin at 2:00 P.M. Eastern Time.

Resources for the webcast:

If problems occur:

If you experienced any difficulties, it is essential that you provide adequate information so we can attempt to recreate the problem. Please be sure to include the following items in your email to

  1. Your Name, phone, City, and State
  2. What you experienced
  3. Computer Used; Manufacture and Model
  4. Operating system version (eg Windows 7, Windows 10, Windows XP, Mac Sierra, Mac Mojave, Mac Catalina, Mac Lion, Linux, etc.)
  5. Browser version used (eg Chrome, Firefox, Safari, Opera, Internet Explorer, etc.)
  6. Screenshot of issue when possible will be very helpful